FAQ's
What is our shipping policy?
We ship worldwide! Whether you're in Australia, the S. or anywhere else, we'll deliver your favourite Slick Hair products straight to your door.
What are the shipping timeframes?
- Australia: Standard shipping takes 3-7 business days.
- International: Delivery times vary-by location but typically range from 7-21 business days.
Once your order is processed and shipped, you'll receive a tracking number via email to follow your package every step of the way.
If your order is delayed or appears lost, please check your tracking details first. For any shipping inquiries, contact our support team at hi@pocketrocket.com.au, and we'll be happy to help
How long does Smooth Operator® last?
The longevity of Smooth Operator® depends on usage, but with regular application, one stick typically lasts 1-3 months. A little goes a long way, so you won't need much to achieve sleek, polished styles!
Are Pocket Rocket products cruelty free?
Yes! Pocket Rocket is committed to high-quality hair solutions without harming animals. Our products are never tested on animals.
Are your products vegan?
Absolutely! All our products are 100% vegan, made with plant-based ingredients that are good for both your hair and the environment.
What does Smooth Operator® smell like?
Smooth Operator® has a fresh, clean scent that enhances your styling experience without being overpowering. While it smells amazing, it's just for your hair-so no tasting!!
Who owns Pocket Rocket?
Pocket Rocket was founded by a passionate Australian entrepreneur dedicated to creating simple, effective beauty solutions..
Can the Smooth Operator® be used on children?
Yes! Smooth Operator® is gentle and safe for children, making it perfect for taming flyaways, holding styles, and creating neat updos for little ones.
What colour is the Smooth Operator® once it's applied to your hair?
No matter your hair color-blonde, brunette, black, or anything in between-Smooth Operator® applies clear with no residue or buildup, giving you a sleek, polished finish.